The LifeRing
 from PC S.business card.S.                                Premier Issue, January 2008
New Year, New Website, New Newsletter
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Hello, Fellow Computer User!
 
Welcome to this Premier Issue of The LifeRing from PC S.O.S. 
 
2008 is here and it marks the 13th year since I started PC S.O.S., and the 10th year since I began providing PC Support in Houston.  During the past decade I have helped hundreds of people with many types of PC problems.
 
In 2008 PC S.O.S. continues to expand by launching The LifeRing, a FREE quarterly e-newsletter to keep me in contact with you and to give you PC Support On Site via email.  With this Premier Issue I am announcing my new website and email address, as well as offering website development for my customers.  
 
Please make a note of my new telephone number, email address and web site.
 
Scott A. Goss, PC Specialist
281-788-7143
 
Have a great '08 and welcome to The LifeRing!
 
 
In This Issue . . .
The LifeRing Comes To Life!
S.O.S. FAQ's - "Should I Turn Off My PC Every Day?"
Website Spotlite - "PC S.O.S. of Texas"
Computer Tutor - "Infection Protection"
The LifeRing Has Comes To Life!
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For 5 years I have envisioned creating an e-newsletter to keep in constant contact with my customers.  Recently, I discovered a web-based email service called Constant Contact.  I investigated it and discovered that it's perfect for my vision.  I subscribed to the Constant Contact service and The LifeRing has come to life! 
 
The name "The LifeRing" represents the support (Support On Site) that I provide to those who send me a call for help (SOS).   The LifeRing is FREE to all of my customers, and to anyone who subscribes at  www.PcsosTexas.com
 
The LifeRing will be emailed quarterly and will contain:
  • Timely information to help you get more usefulness from your PC
  • "S.O.S. FAQ's" - Frequently asked questions and answers without "geek speak"
  • "Website Spotlite" - Highlighting a customer's website and business
  • "Computer Tutor" - A mini-lesson in PC Support
  • A link for visitors to subscribe to The LifeRing 
  • A link to send The LifeRing to a friend or someone who needs computer support
Spam (unsolicited email) is one of the biggest problems in the computer industry.  So, The LifeRing uses the SafeUnsubscribe system, which allows anyone to easily subscribe  through my website, or to unsubscribe from within any email.  Your name and email address remain secure and safe from spam.

If you have a suggestion or question for The LifeRing, email me at ScottAGoss@PcsosTexas.com

S.O.S. FAQ's (frequently asked questions)
"Should I turn off my PC every day?"
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"Should I turn off my PC every day, or keep it on all the time?"
 
 
If you don't use your PC every day, you should turn it off between uses. 
 
If you do use your PC every day, you should adjust the Power options in Control Panel so that after a period of inactivity, your PC will go into "Standby" mode.  This mode saves energy but keeps your PC ready for use throughout the day.  To bring your PC out of Standby mode, simply move the mouse or press a key. 
 
During longer periods of inactivity (I suggest a few hours), you should set your PC to go into "Hibernation".  In this mode, the condition of Windows is saved and your PC turns off.  To "wake up" your PC from Hibernation, press the power button (the power light should be blinking), and after a few seconds your PC will wake up and return to the condition that existed prior to Hibernation.
 
Laptop PC's have an additional power settings for when they are running on battery power.  Adjusting your battery power settings will extend the time your laptop PC can run on batteries.
 
Although you never have to turn off your PC, Windows will run better if it is restarted occasionally, so you should Restart Windows weekly. 
 
And one more thing . . .
 
Your PC and related hardware should be plugged in to a computer-grade surge protector, but no surge protector can protect you from a direct lightning strike.  So, it's always a good idea to turn off and unplug your PC during a thunderstorm or extended period of non-use.  
Website Spotlite                      "PC S.O.S. of Texas"
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Our first Website Spotlite is our own website, PC S.O.S. of Texas, which launched in 2007. 
 
I'm taking this first issue of The LifeRing to shine the Website Spotlite on www.PcsosTexas.com.  I invite you to visit it and learn more about PC Support On Site. 
 
On the "got support?" page there is a link where anyone can sign up for a free subscription to The LifeRing.
 
On "The History" page you'll learn how PC S.O.S. has changed since I started my first computer business (PCS) in 1986.
 
Turn on your speakers and visit the "What is SOS?" page to hear a real SOS!  Then learn where the phrase "SOS" came from and what it really stands for.
 
If you need a website, or need to upgrade your website, contact me.  I can help you create and maintain your personalized email, along with a professional presence on the World Wide Web.
Computer Tutor                      "Infection Protection"
business cardBy far, the biggest PC problem that I see is malware (malicious software) that comes from websites, files sharing and emails and infects Windows.  I have named this problem "Windowsitis!"   Malware comes in many forms such as viruses, worms, trojans, adware, spyware and hijacks. 
 
Malware infections can cause all sorts of PC problems including error messages, shut-downs, lock-ups, loss of data and most frequently, PC slooooooowness.  There is no single protection program that is effective against all of these problems.  Instead, we must use a combination of multiple types of protection, along with safe computing practices to give our PC's something that I call "Infection Protection."
 
I recommend these 5 steps to give your PC Infection Protection:
  1. Verify that you are receiving and installing all Critical Windows Security Updates.
  2. Verify that you have an anti-virus program that is up-to-date and regularly scanning your PC for viruses.  
  3. Verify that you have an anti-spyware program to supplement your anti-virus.  I recommend Windows Defender, free from www.Microsoft.com.
  4. Practice safe computing with websites, emails and file sharing on the Internet.
  5. Restrict access to your PC by using passwords and user accounts.
After a PC becomes infected, it usually requires a trip to the PC S.O.S. computer lab to completely remove all traces of the infection.  Most infected PC's have multiple problems.  If you suspect that your PC is already infected, contact me immediately to prevent data loss and to remove the malware, and then I can give your PC Infection Protection.
 
If you need help giving your PC Infection Protection, contact me.
 
I hope you enjoyed this Premier Issue of The LifeRing.  Please click the button below to send a copy of this issue to a friend.  Thanks!
 
 
 
                                                 
 
 
 
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